Speech Analytics Training

Learn the skills that will help you select and use the right technology, the right people, and the best practices that will elevate your Speech Analytics program ROI.

What is Speech Analytics?

This is what is answered in your introductory courses. This class is especially ideal for those senior leaders that do not need to know how to build and run a program.

Selecting the Right Technology

This course is not about a specific technology vendor tool but is a hype-free way to understand the differences and drawbacks based on your needs.

Build and Operate the Best Program

Training in Speech Analytics has been a once and done, but our Speech Analytics Masterclass is about continuous learning and accessing a like-minded community.